International travel has become easier with the Internet, however I am old school and love personal attention to my questions and concerns. Ron was thorough and quick to respond to all my concerns ranging from: entering the country from one airport, but departing the country from a different airport, to possibilities of having to cancel trip due to a family illness (what could be done), to getting a "pocket wi-fi" (router) to use in Japan, to recommending we courier our large luggage from one part of the country to the other so we could take and enjoy the train, to even restaurant recommendations. Our family trip to Japan was awesome and we really were able to enjoy ourselves. Kudos to Ron for helping us make this trip so smooth and memorable!
FoodieGirl
San Diego, CA
I seldom leave online reviews. I am a critical person with high expectations and am rarely satisfied. Most people do the job minimum to just meet expectations but not Ron. He is absolutely incredible. In addition to his vast travel related knowledge, he provides loads of helpful tips, communicates effectively and often, and goes the extra mile to ensure you have everything needed for your trip. I lost count of the informative emails he sent with maps/links/pictures/directions. I am a detail-oriented person who asks many questions. Ron answered every question! Each email was responded to within a few hours (if he had to research he would respond immediately that he would “get back to us". I was never left hanging). Ron goes way above the norm to ensure that the trip is planned perfectly & every detail is accounted for. If you have special needs, he works to ensure that your requirements are met. He is one of the nicest, most patient people I have worked with. I highly recommend Ron!!!!!
Rich Z
New Hyde Park, NY
Ron Zilkha walked us through the entire process of planning our trip! He organized so much for us ahead of time so everything went smoothly. Gave us information we might not have otherwise known. So many times on vacations I've said....."oh I wish I would have known that" but NOT this time.....was a Vacation of a Lifetime!
Kerry
NY